• Tickets not used on the day and time are invalid, and it is not possible to refund and/or change the ticket price and service fee. No request can be made from Biletinial for the refund of the tickets that are not used on the day and time.
• If you cannot use your ticket for any reason other than force majeure or cancellation of the event, you can contact Biletinial at the latest 2 hours before the event time.
• Organization owner institutions and/or organizations have the right to change venues in the venues and/or concert halls where they deem appropriate in the seating arrangement and plan.
• The User accepts that he/she complies with the age limit rules applicable to the event for the tickets he/she has purchased through Biletinial. Proof of ID will be required at the venue of the ticket purchased for age limits.
• In the event that there is a discount ticket definition for the event and a ticket is purchased with the discounted ticket option, the User accepts and undertakes to be subject to this discounted ticket. For discounted tickets, the ID of the purchased ticket will be required at the event venue.
• In case of being late for the event, Biletinial is not responsible in any way for the user to be admitted to the event venue.
• Tickets not used on the day and time are invalid, and it is not possible to refund and/or change the ticket price and service fee. No request can be made from Biletinial for the refund of the tickets that are not used on the day and time.
• If you cannot use your ticket for any reason other than force majeure or cancellation of the event, you can contact Biletinial at the latest 2 hours before the event time.
• Organization owner institutions and/or organizations have the right to change venues in the venues and/or concert halls where they deem appropriate in the seating arrangement and plan.
• The User accepts that he/she complies with the age limit rules applicable to the event for the tickets he/she has purchased through Biletinial. Proof of ID will be required at the venue of the ticket purchased for age limits.
• In the event that there is a discount ticket definition for the event and a ticket is purchased with the discounted ticket option, the User accepts and undertakes to be subject to this discounted ticket. For discounted tickets, the ID of the purchased ticket will be required at the event venue.
• In case of being late for the event, Biletinial is not responsible in any way for the user to be admitted to the event venue.
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